BS EN 14508-2003 邮政服务.服务质量.单件非优先邮件和二级邮件全程服务运送时间的测量
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【英文标准名称】:Postalservices-Qualityofservice-Measurementofthetransittimeofend-to-endservicesforsinglepiecenon-prioritymailandsecondclassmail
【原文标准名称】:邮政服务.服务质量.单件非优先邮件和二级邮件全程服务运送时间的测量
【标准号】:BSEN14508-2003
【标准状态】:现行
【国别】:英国
【发布日期】:2003-05-21
【实施或试行日期】:2003-05-21
【发布单位】:英国标准学会(GB-BSI)
【起草单位】:BSI
【标准类型】:()
【标准水平】:()
【中文主题词】:邮寄;定义;试验;穿越边界;邮政;邮政;服务设施;方法;表示法;质量检查;质量保证;方法论;质量要求;质量控制;随机试样;运转时间;信函;时间测量
【英文主题词】:Definition;Definitions;Frontiercrossing;Letters(documents);Mail;Methodologies;Methods;Postaldelivery;Postalservices;Qualityassurance;Qualityauditing;Qualitycontrol;Qualityrequirements;Randomsamples;Representations;Runningtime;Services;Tests;Timemeasurement
【摘要】:InadditiontoEN13850:2002PostalServices-QualityofService-Measurementofthetransittimeofend-to-endservicesforsinglepieceprioritymailandfirstclassmail,thisEuropeanStandardspecifiesmethodsformeasuringtheend-to-endtransittimeofdomesticandcross-bordernon-prioritysinglepiecemail,collected,processedanddistributedbypostalserviceoperators.Itconsidersmethodsusingarepresentativeend-to-endsampleofalltypesofsinglepieceaddressedlettermail.ThisEuropeanStandardhasbeendevelopedfromandiscompatiblewiththerequirementsofEN13850:2002.Assuch,surveysforbothpriorityandnon-prioritysinglepiecemailmaybeundertakenconcurrentlywhilstreportingseparateestimatesofpriorityandnon-prioritytransittimes.Theoveralltransittimequality-of-serviceresultistobeexpressedaspercentageofmaildeliveredwithinJ+ndaysend-to-endaccordingtotheEU"Postaldirective".ThisEuropeanStandardrelatestothemeasurementofso-called"normal"servicesgiventoprivatepersons/householdsandbusinessesthatpostmailatstreetletterboxes,overthecounteratpostoffices,havepickupsattheirofficesorgivetheirmaildirectlyatpostalserviceoperators'sortingcentres.FortechnicalreasonsthisEuropeanStandardmaynotinallpartsbesuitableforthemeasuringofverysmallvolumesofmailandforoperatorswithlimitedcoverage.note:1Directive97/67/ECoftheEuropeanParliamentandoftheCouncilof15December1997oncommonrulesforthedevelopmentoftheinternalmarketofCommunitypostalservicesandtheimprovementofqualityofservice(OJL15,21.1.98,p.14).ThisEuropeanStandardisnotapplicableformeasuringtheend-to-endtransittimedistributionoflargebulkmailers'servicesandhybridmail,whichrequiredifferentmeasurementsystemsandmethodologies.
【中国标准分类号】:M80
【国际标准分类号】:03_240
【页数】:14P.;A4
【正文语种】:英语
【原文标准名称】:邮政服务.服务质量.单件非优先邮件和二级邮件全程服务运送时间的测量
【标准号】:BSEN14508-2003
【标准状态】:现行
【国别】:英国
【发布日期】:2003-05-21
【实施或试行日期】:2003-05-21
【发布单位】:英国标准学会(GB-BSI)
【起草单位】:BSI
【标准类型】:()
【标准水平】:()
【中文主题词】:邮寄;定义;试验;穿越边界;邮政;邮政;服务设施;方法;表示法;质量检查;质量保证;方法论;质量要求;质量控制;随机试样;运转时间;信函;时间测量
【英文主题词】:Definition;Definitions;Frontiercrossing;Letters(documents);Mail;Methodologies;Methods;Postaldelivery;Postalservices;Qualityassurance;Qualityauditing;Qualitycontrol;Qualityrequirements;Randomsamples;Representations;Runningtime;Services;Tests;Timemeasurement
【摘要】:InadditiontoEN13850:2002PostalServices-QualityofService-Measurementofthetransittimeofend-to-endservicesforsinglepieceprioritymailandfirstclassmail,thisEuropeanStandardspecifiesmethodsformeasuringtheend-to-endtransittimeofdomesticandcross-bordernon-prioritysinglepiecemail,collected,processedanddistributedbypostalserviceoperators.Itconsidersmethodsusingarepresentativeend-to-endsampleofalltypesofsinglepieceaddressedlettermail.ThisEuropeanStandardhasbeendevelopedfromandiscompatiblewiththerequirementsofEN13850:2002.Assuch,surveysforbothpriorityandnon-prioritysinglepiecemailmaybeundertakenconcurrentlywhilstreportingseparateestimatesofpriorityandnon-prioritytransittimes.Theoveralltransittimequality-of-serviceresultistobeexpressedaspercentageofmaildeliveredwithinJ+ndaysend-to-endaccordingtotheEU"Postaldirective".ThisEuropeanStandardrelatestothemeasurementofso-called"normal"servicesgiventoprivatepersons/householdsandbusinessesthatpostmailatstreetletterboxes,overthecounteratpostoffices,havepickupsattheirofficesorgivetheirmaildirectlyatpostalserviceoperators'sortingcentres.FortechnicalreasonsthisEuropeanStandardmaynotinallpartsbesuitableforthemeasuringofverysmallvolumesofmailandforoperatorswithlimitedcoverage.note:1Directive97/67/ECoftheEuropeanParliamentandoftheCouncilof15December1997oncommonrulesforthedevelopmentoftheinternalmarketofCommunitypostalservicesandtheimprovementofqualityofservice(OJL15,21.1.98,p.14).ThisEuropeanStandardisnotapplicableformeasuringtheend-to-endtransittimedistributionoflargebulkmailers'servicesandhybridmail,whichrequiredifferentmeasurementsystemsandmethodologies.
【中国标准分类号】:M80
【国际标准分类号】:03_240
【页数】:14P.;A4
【正文语种】:英语
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